The purpose of this policy is to explain how Mrs P Creative collects, protects, and uses personal data. Mrs P Creative is committed to ensuring that any personal data supplied by its customers or is otherwise generated by its business activities is collected and processed fairly and lawfully.
- What Types Of Personal Data Does Mrs P Creative Collect?
Mrs P Creative needs certain personal data to enable it to provide its products and services to its customers and end users. The personal data collected will generally include: company name, company size and sector, individual contact names and job titles for delivery, installation, support and billing, postal address, telephone and fax numbers, e-mail addresses. Mrs P Creative also has access to personal data that is generated over the Network utilised by Mrs P Creative services including IP and email addresses for incoming and outgoing data and network usage data. In certain circumstances Mrs P Creative may also collect financial information about Mrs P Creative customers and end users from third parties to enable Mrs P Creative to assess its risks in granting credit terms and contact information about organisations Mrs P Creative considers may be interested in Mrs P Creative products and services.
- How Does Mrs P Creative Obtain Personal Data?
Mrs P Creative obtains personal data in a number of ways including from orders placed by customers and end users (whether by telephone, fax or email or by application form); from enquiries made by existing customers and potential customers, (including information gathered at marketing events and via the Mrs P Creative website); from third party list brokers; from resellers who pass on personal data to Mrs P Creative about end users; and directly from the Network utilised by Mrs P Creative services.
- How Does Mrs P Creative Use The Personal Data It Holds?
4.1 Providing and Improving the Mrs P Creative Service
Most of Mrs P Creative’s use of personal data is necessary to enable it to provide a service to its customers and its end users, including order processing, delivery, installation and support services as well as for invoicing and in order to answer general customer enquiries. In addition, Mrs P Creative may also use personal data to improve on the level and type of service Mrs P Creative offers to its customers. As part of this interest in improving the service provided Mrs P Creative may process personal data for the purposes of sales analysis and customer usage statistics.
4.2 Direct Marketing
Mrs P Creative may from time to time inform its customers, end users and potential customers about Mrs P Creative and Mrs P Creative affiliate products and services and other information Mrs P Creative feels may be of interest.
Customers and other recipients of information from Mrs P Creative may indicate at the time they first place an order with Mrs P Creative whether or not they wish to receive such information or at any later time by simply contacting Mrs P Creative as indicated in paragraph 9 below.
- To Whom Does Mrs P Creative Disclose Personal Data?
As a general rule, Mrs P Creative does not disclose personal data to unaffiliated third parties except where customer consent has been obtained, where Mrs P Creative is under an obligation by law to disclose personal data or where Mrs P Creative has contracted with third parties to assist in providing services to Mrs P Creative customers such as for delivery, installation and systems support services.
- How Does Mrs P Creative Protect the Personal Data it Holds?
Mrs P Creative takes customer confidentiality and security very seriously. Mrs P Creative has implemented appropriate internal security procedures that restrict access to and disclosure of personal data within Mrs P Creative. These procedures will be reviewed from time to time to determine whether they are being complied with and are effective.
Mrs P Creative will also actively investigate and cooperate with law enforcement agencies any allegations of abuse or violation of system or network security.
- Customers’ Rights
The law in certain jurisdictions (including countries within the European Economic Area) gives individuals whose personal data is held by Mrs P Creative specific rights to access and rectify personal data held about them. These include the right to:
7.1 obtain from Mrs P Creative, for a prescribed fee, confirmation that personal data is held, as well as a written description of such personal data, the purpose(s) for which it is being used, the source(s) of the personal data and details of any recipients;
7.2 request the deletion or rectification of personal data which is inaccurate; and
7.3 as explained in paragraph 4.2 above to object to any unsolicited information sent by Mrs P Creative regarding promotions or new products and services.
- Contact Details
If any individual wishes to contact Mrs P Creative regarding the personal data held about them or has any other question about Mrs P Creative’s data privacy procedures, they should direct an email to info@Mrs P Creative-ipswich.co.uk or send a letter to the 67 Severn Rd Ipswich IP3 0PU.
- Policy Updates
As part of Mrs P Creative’s commitment to compliance with data privacy requirements, and to reflect changes in Mrs P Creative’s operating procedures, Mrs P Creative may update the terms of this policy from time to time and will post the revised policy on this page.
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